Helpline Youth Counseling (HYC), a nonprofit agency has been providing youth services in Southeast Los Angeles County since 1971 with a primary purpose of providing therapeutic counseling and assistance to at-risk, low income children, youth and their families.
The mission of Helpline Youth Counseling (HYC) is to help build individual, family, and community health, well-being, prosperity, and equity. HYC serves clients and community members with trauma-informed, strength-based prevention, early intervention, education, and treatment services.
HYC has an immediate opening for a full-time Director of Clinical Services who will be responsible for ensuring that all clinical and counseling services are provided consistently and focused on quality care. This will be accomplished by providing training and supervision focused on the growth and development of Clinical Supervisors, coordinating and facilitating clinical trainings for staff, acting as a member of the Management Team to ensure a smooth work flow for all departments, and keeping the Director of Programs informed of all operational and programmatic issues. The Director of Clinical Services position involves being available to answer phones during off hours and weekends.
Duties include but are not limited to:
· The Director will work toward the goal of maximizing efficient performance of the clinical team while delivering high-quality and consistent member/consumer/client service.
· Responsibilities include oversight and management of Clinical Supervisors, management of the clinical staff, clinical supervisor scheduling, facilitation of team meetings, conducting quality assurance testing and acting as a member of the management team.
· Responsible for successful day-to-day clinical operations and delivery of clinical services, ensure that contractual obligations undertaken by the organization are met, budgeting, and training of clinical and non-clinical professionals.
· Provides training on clinical supervision to staff who provide supervision; meets with supervisors regularly and reviews supervision notes at least quarterly.
· Ensure that all program and business activities are compliant with Board of Behavioral Science (BBS) regulations and ethics.
· Maintain current knowledge of BBS regulations, various modalities of psychotherapy and counseling, assessment and treatment techniques, criminal justice systems, and community resources using in-service training, seminars, workshops, and publications.
· Uses clinical background to make strategic decisions and provide clinical guidance and direction to clinical and management team to support the service excellence.
· Collaborate with the leadership team to align on strategy and ensure alignment with the agency values, mission, and objectives, including program development, participation in grant development, development of policy and procedures, etc.
· In collaboration with the Director of Quality Assurance, assist in ensuring all clinical practice follows all County, State, and Federal mandates.
· Evaluates risk management/legal issues as they arise, provides guidance to personnel as indicated, and takes measures to prevent or correct such occurrences.
· Conduct applicable clinical trainings for agency and indicated staff.
· In collaboration with the Director of Quality Assurance and Director of Programs, assist in the development and implementation of clinical policies and procedures.
· Provide review of clinical documentation and weekly group and individual clinical supervision to pre-licensed Masters level staff who are working towards licensure at the various agency sites.
· Skilled communicator with the interpersonal skills to collaborate with various professionals, including county department, school districts, auditors, etc.
· Presents or attends meetings on behalf of the Agency and performs other related duties as assigned.
· Master’s degree in counseling, psychology, or related fields, a license to practice therapy in the state of California [LMFT, LCSW].
· At least 5 years of experience providing therapy services and management experience with the responsibility to manage a team of approximately 10 individuals.
· Verification of 6 hours of Clinical Supervision training CEUs
· Experience in program administration, training direction, and working with a community-based organization.
· Ability to successfully pass a TB screening test.
· Proof of U.S. citizenship or permanent residence
· Willingness to work a flexible schedule and on weekends.
· Valid California state driver’s license.
· Current auto insurance, and a good driving record.
· Ability to manage multiple tasks, projects and priorities.
· Excellent administrative and verbal skills.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.